We have heard from several of our customers that the influx of patients has increased significantly in recent weeks due to the development of COVID-19. Many clinics have a majority of their patients reach out to them through a “single-lane” - that being through phones. Even though most patients reach out to obtain answers regarding similar questions, many healthcare teams find it difficult to answer everyone in an efficient way.
The purpose of Kind is to help healthcare teams communicate more efficiently with their patients (or even relatives of patients) through secure texting, video messages, broadcast message posts, to name a few, in order to optimize time and other resources.
At Kind, we want to do our part to help out and have therefore decided to allow all healthcare teams or individual professionals with urgent needs to access Kind at no cost. To begin with, we are offering the Kind platform for free for the first month, will of course extend the offer if needed.
It takes less than a half hour to get set-up and started using Kind, and the best part is that you don’t have to be tech-savvy!
Here's how to get started:
1. Submit the form below. You will be emailed easy instructions.
2. Immediately, you’ll be able to start posting information.
3. Invite patients to join. We will send them text message invites.
Kind has many features, some particularly useful tools that we would like to highlight can be found below.
We know that many of the questions that patients ask healthcare teams are recurring. You can collect common questions and answers in a post that patients can easily access in their workspace.
You can easily, and of course free of charge, send mass messages to all patients or a group of your choosing.